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deep dialing Last modified: Thursday, August 20, 2009
A VoIP service that enables users to skip the IVR (interactive voice response) menu of a company they are dialing to navigate immediately to the person within the company they want to talk to. Deep dialing was developed by Fonolo as a service to cut down on the time and frustration involved in contacting large, complex organizations over the phone. The deep-dialing process, according to Fonolo, is simple: You find the particular company you want to contact on Fonolo's Web site, visually scan through the phone menu and click on the appropriate link. Fonolo then dials the company, navigates the phone system and calls your phone. You answer and are connected to the desired point in the phone menu.
Enterprise VoIP Planet The IT Manager's Guide to Voice over IP Fonolo Fonolo transcribes phone menus from many large companies, so you can scan them quickly. Fonolo Opens Deep Dialing Service to Developer Community (PDF) Fonolo, the company that helps consumers call large companies with less frustration, is releasing an application programming interface (API) for its ground-breaking Deep Dialing service. Fonolo's 'Deep Dialing' Ends the Nightmare of Calling Big Companies It's definitely not your grandfather's VoIP service. Fonolo, which entered a public beta testing phase last week, is designed to do one thing: cut down on the time and frustration involved in contacting large, complex organizations over the phone.	Related Categories Business Tools Telecommunications Related Terms communications CTI enterprise Internet telephony IVR telecommunications VoIP Shopping deep dialing Products Compare Products,Prices and Stores Shop by Category: Watches 142 Store Offers Personal Care 7 Store Offers Garden 16 Store Offers