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sales force automation Last modified: Tuesday, October 21, 2008
Abbreviated SFA, a technique of using software to automate the business tasks of sales, including order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation. SFA is often used interchangeably with CRM; however, CRM does not necessarily imply automation of sales tasks.
	Related Categories Application Service Providers (ASPs) Business Computing Business Presentation Business Tools Electronic Commerce Online Selling Software Related Terms B2C CRM ERM Shop for: Books - David Noble - Forces of Production: A Social History of Industrial Automation Products Release Date: February 25, 1986 Compare all matches: 2 Store Offers from $34-$38 Top Store Offers Amazon - 33.96 Amazon Marketplace - 37.86 more stores...