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live support Last modified: Friday, January 27, 2006
Live support is a Web service that allows businesses to communicate, or chat, in real time with visitors to their Web site. Live support applications are commonly used to provide immediate customer support and information to clients and customers. Exact features and functions of live support are application specific, however you can generally expect a live chat application to provide real time visitor monitoring, custom chat windows, invisible traffic analysis, Web site integration and secure administration controls. Live chat is also called live help or live chat.
Boldchat Founded in 2003 with the launch of Boldchat, Bravestorm released an effective and affordable live chat solution for any size business. Since then, we've earned a strong reputation with online businesses who loved the customizable, easy-to-use solution and industry-leading customer service. Crafty Syntax Live Help Crafty Syntax Live Help (CSLH) is an open source live support solution. ECommerce Guide: Crafty Syntax Live Help Immediate customer interaction is often the key to increased customer satisfaction and sales for both bricks and mortar retailers and for e-commerce businesses as well. ECommerce Guide: Live, Free Customer Service App! OK, you're running a small e-commerce site, having some success, and you keep up with the trends. So you know that customer service is one of the watchwords for the millennium year in online sales. Live Person Founded in 1995, Live Person is the leading provider of hosted solutions for managing online customer interactions. Live Person's on-demand software enables companies to identify and proactively engage the right customer, using the right communication channel, at the right time.	Related Categories Business Computing Business Tools Electronic Commerce World Wide Web Related Terms application chat electronic commerce service provider Service-Oriented Architecture Web server Web service Web site World Wide Web